Curse

Krazy Kat · Feb 23, 2012, 02:11 AM // 02:11

Maintenance Update

Ran a build to assist with improvements to server security.

StormDragonZ · Feb 23, 2012, 02:15 AM // 02:15

I'm getting two very different opinions based on that statement.

1) Anytime we've been told a maintenance would occur to close servers down for some time was a fraud and that closing servers was never a necessity.

2) The new security thing people have tested did more than it should had and less what it was intended for.

Let the speculation train commence!

Da Kenster · Feb 23, 2012, 04:29 AM // 04:29

I'm assuming this has to do something with the observer mode issues suffered recently, hopefully they did get that all sorted.

Wika Sham · Feb 23, 2012, 04:38 AM // 04:38

I haven't been able to run the game since the update, anyone else having this problem?

Da Kenster · Feb 23, 2012, 04:43 AM // 04:43

Quote:

Originally Posted by Wika Sham

I haven't been able to run the game since the update, anyone else having this problem?

Just downloaded it to see if I would have any issues, but it is running fine for me.

RitualistTydus · Feb 23, 2012, 05:16 AM // 05:16

I too cannot load the game at all. Everytime it tries to download the 1 file and then says gw is unstable to run or something to that nature. then gives me a box to leave my email address in and ask what is going on T_T

Da Kenster · Feb 23, 2012, 05:20 AM // 05:20

If either of you is running Windows 7, try the option of running the program As an Administrator since Windows 7 won't let the program change itself to try and protect you. I know this was an issue others faced in the past and this resolved it. If nothing else, a restart should also work. Hope this helps.

Eevee11 · Feb 23, 2012, 05:21 AM // 05:21

I have the same problem too. Tries to load the files then I get the "Serious Error/Send Report" message. :/

Edit:

Quote:

Originally Posted by Da Kenster

If either of you is running Windows 7, try the option of running the program As an Administrator since Windows 7 won't let the program change itself to try and protect you. I know this was an issue others faced in the past and this resolved it. If nothing else, a restart should also work. Hope this helps.

thanks

this fixed it for me. didnt think to try this. ^_^

RitualistTydus · Feb 23, 2012, 05:21 AM // 05:21

It worked to run as admin.... jw will I have to do this every time? It's not a prob; I'm just lazy to do so.

EDIT: Ehh tried it myself and don't have to run as admin everytime thanks alot!

Da Kenster · Feb 23, 2012, 05:25 AM // 05:25

Glad to hear it worked, enjoy the game!

Wika Sham · Feb 23, 2012, 05:34 AM // 05:34

I'm running on crossover, keeps loading and then not loading the window...guess I'll try to create a new bottle...

Spiritz · Feb 23, 2012, 09:39 AM // 09:39

Quote:

Originally Posted by StormDragonZ

1) Anytime we've been told a maintenance would occur to close servers down for some time was a fraud and that closing servers was never a necessity.

Come on - we`ve only had a handfull of server maintenace as far as i recall and thats around 5 yrs.And tbh when it has happened ive only once had probs connecting and rest of time been fine - also remember anet always says there could be disruption instead of saying gw servers will be closed for several hrs.

Compare this to other games especially Wow ( from being told by ex wow players ) which did server updates regular and closed servers to do it.

The security part anet wanted to test i doubt was the cause of problems - not everyone tested it - so in thoery only those testing would have been affected.Anet was meant to be viewing data to monitor it and im sure as hell if it was going to cause problems it would show in first few hrs rather than a few days later.

Wyndy · Feb 23, 2012, 02:03 PM // 14:03

rebooting fixed it for me

Hennu · Feb 23, 2012, 04:02 PM // 16:02

Hey,

Having same problem, that the gw.exe doesnt let the game run. I have windows xp. Reinstalled gw, also moved the gw.dat file from laptop, on which it works even after the update, but the desktop comp keeps getting the error. Contacted support too. I've checked firewall as well that it allows it.

Error log keeps logging this error:

App: Gw.exe
Fatal error (2): Exception
When: 2/23/2012 17:57:29
File: u:\code\arena\core\platform\windows\exe\error\exee rror.cpp(419)

Any other solutions?

floodwig · Feb 23, 2012, 04:52 PM // 16:52

Quote:

Originally Posted by Hennu

Hey,

Having same problem, that the gw.exe doesnt let the game run. I have windows xp. Reinstalled gw, also moved the gw.dat file from laptop, on which it works even after the update, but the desktop comp keeps getting the error. Contacted support too. I've checked firewall as well that it allows it.

Error log keeps logging this error:

App: Gw.exe
Fatal error (2): Exception
When: 2/23/2012 17:57:29
File: u:\code\arena\core\platform\windows\exe\error\exee rror.cpp(419)

Any other solutions?

buy a computer with windows 7 :P

but seriously, that's really weird. i'm interested to see what support says for that. i've never gotten this issue before, and i've had plenty of gw issues. gl friend!

Freeze_XJ · Feb 23, 2012, 05:29 PM // 17:29

Quote:

Originally Posted by floodwig

buy a computer with windows 7 :P

Run Linux, LOL. No problems here

Nah, have you tried running it from a different IP? It seems that Anet throws the connection from what I've read (which isn't enough to say that is the problem!), so I'd try that.

Tullzinski · Feb 23, 2012, 08:20 PM // 20:20

Quote:

Originally Posted by Hennu

Hey,

Having same problem, that the gw.exe doesnt let the game run. I have windows xp. Reinstalled gw, also moved the gw.dat file from laptop, on which it works even after the update, but the desktop comp keeps getting the error. Contacted support too. I've checked firewall as well that it allows it.

Error log keeps logging this error:

App: Gw.exe
Fatal error (2): Exception
When: 2/23/2012 17:57:29
File: u:\code\arena\core\platform\windows\exe\error\exee rror.cpp(419)

Any other solutions?

Wow this is a tough one. Some of the searches I have done on this suggest it may be a product key finder issue.

Others suggest a runtime error.

or

infamous cpp.exe errors:

malicious threats
slow down your PC
Driver update failure
Application update failure
Browser crash
Blue Screen of Death errors
missing registry files
Obscure system errors

This one definately fall into the obscure system error

I would start with updating your drivers (video/sound/etc)

Freeze_XJ · Feb 23, 2012, 09:00 PM // 21:00

.cpp is a C preprocessor file, so it's random code. Looking at the place of the file (do you have a U: disk?) it's erroring out on Arenanet side, which means they should check their stuff.

Tullzinski · Feb 23, 2012, 09:13 PM // 21:13

Quote:

Originally Posted by Freeze_XJ

.cpp is a C preprocessor file, so it's random code. Looking at the place of the file (do you have a U: disk?) it's erroring out on Arenanet side, which means they should check their stuff.

Freeze, could it be possible that ANET is looking for the product registration keys on Hennu's system and perhaps due to a registry error is not finding them?

Freeze_XJ · Feb 23, 2012, 09:23 PM // 21:23

Then they have worse programmers than I thought, if they can't catch a very expectable error... This is the program on their side erroring out I'd say, which means that Hennu has not done anything wrong, but just can't ID himself.

ps, if you can't ID, it should just say password not recognized, nothing else. I mean, even with a totally new computer, where I just installed Guild Wars, I can connect to the main server, and it simply serves me the login screen. Why doesn't it do that here? We know the only thing changed is their file.

They have 'tightened security', but that should mean security after logging in. I have no idea how the program does its handshake with the server (I'm not going to reverse-engineer that, I expect them to make it work

) but it should be foolproof and failsafe. This bit of programming is neither.